Online Tenant Screening & Background Check

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(7124 customer reviews) - 93% of clients say 
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7124 Reviews
5 star:
 (1938)
4 star:
 (522)
3 star:
 (169)
2 star:
 (56)
1 star:
 (165)
 
 
 
 
 
Average Customer Review
4.5 out of 5 stars (7124 customer reviews)
93% Clients say
 
Show all reviews

5.0 out of 5 stars
11/03/2010. Member Since: 11/03/2010. Reports Ordered: 2. Omega Realty M. SAN DIEGO, CA
GOOD
5.0 out of 5 stars
11/03/2010. Member Since: 02/28/2007. Reports Ordered: 112. Dimar O. Chula Vista, CA
Quick and easy.
5.0 out of 5 stars
11/03/2010. Member Since: 11/17/2008. Reports Ordered: 2193. Valerie D. Sugar Land, TX
Very organized report and easy to understand.
5.0 out of 5 stars
11/03/2010. Member Since: 07/05/2005. Reports Ordered: 372. Jean W. Munster, IN
Fast service. Very affordable.
5.0 out of 5 stars
11/03/2010. Member Since: 09/25/2009. Reports Ordered: 3397. Jorge G. Miami, FL
Accurate and fast service. It would be nice if you could include in the application a field for phone numbers for applicants, employer and in the employment section, a field for name of employer.
5.0 out of 5 stars
11/03/2010. Member Since: 04/23/2008. Reports Ordered: 298. Lee E. Fuquay Varina, NC
reports should be easier to follow history of applicant
5.0 out of 5 stars
11/03/2010. Member Since: 11/03/2010. Reports Ordered: 4. Robin S. Los Angeles, CA
I don't need to have an onsite inspection, which is impossible as I am in the process of a move
5.0 out of 5 stars
11/02/2010. Member Since: 07/22/2008. Reports Ordered: 823. Joyce D. Orlando, FL
I'd like to see credit scores from all three bureaus.
5.0 out of 5 stars
11/02/2010. Member Since: 05/13/2010. Reports Ordered: 67. Gail F. Fort Myers, FL
I am not able to pull a report without a driver's license number and state, even though I have a SS# and DOB. Some tenants do not have a license. Otherwise service has been good.

11/02/2010. Member Since: 01/13/2010. Reports Ordered: 86. Linda H. Troy, IL
The Chessor fellow changed his mind.
5.0 out of 5 stars
11/02/2010. Member Since: 01/13/2010. Reports Ordered: 86. Linda H. Troy, IL
It took me three times of redoing the information as one thing was not as you wanted it so had to go back and completely redo the application. That is not fun. We are acceptin Reva, thank you.
5.0 out of 5 stars
11/02/2010. Member Since: 01/13/2010. Reports Ordered: 86. Linda H. Troy, IL
I had xome trouble getting to your correct site tonight and also sent several email with no response in the past.
5.0 out of 5 stars
11/02/2010. Member Since: 09/13/2010. Reports Ordered: 52. Michael S. Tacoma, WA
1. Add a site search function. 2. Once decline is selected after undecided, go to decline letter.
5.0 out of 5 stars
11/02/2010. Member Since: 09/23/2009. Reports Ordered: 55. Alisa K. Evanston, IL
A little expensive, need nationwide eviction searches because people are so mobile now.
5.0 out of 5 stars
11/02/2010. Member Since: 07/09/2009. Reports Ordered: 139. Lauren K. Bellevue, WA
We enjoy the quick results, the easy to read reports and the ease of use. The only thing better would be all these features with a little lower price, but they prices are competitively low right now.
5.0 out of 5 stars
11/02/2010. Member Since: 07/02/2009. Reports Ordered: 925. Keith S. Glendale, CA
Quick and efficient information.
5.0 out of 5 stars
11/02/2010. Member Since: 11/02/2010. Reports Ordered: 0. Barbara T. Fort Valley, GA
There should be some way to order the credit report without an email address. In a small town, most applicants do not have an email account
5.0 out of 5 stars
11/02/2010. Member Since: 11/01/2010. Reports Ordered: 8. deanna b. el cajon, CA
I submitted a request yesterday afternoon and still have no answer. My applicant received email verification and your system would not accept his social sec # so he is not able to use it and I still have no answer. I'm renting a house and am put at a disadvantage because I could not process the application. I called and was told by someone who identified themselves as a manager that she would call me back after looking in to it and as of now she has not called. I would not recommend your web
5.0 out of 5 stars
11/02/2010. Member Since: 02/05/2010. Reports Ordered: 560. Andrew H. North Charleston, SC
I have been very pleased with the service that I have received from You Check Credit.
5.0 out of 5 stars
11/02/2010. Member Since: 02/24/2010. Reports Ordered: 551. Betty R. Moreno Valley, CA
Your customer service. Thank you. Betty
5.0 out of 5 stars
11/02/2010. Member Since: 11/02/2010. Reports Ordered: 0. Michael S. Glenview, IL
front page is misleading about requirements to get credit report.
5.0 out of 5 stars
11/02/2010. Member Since: 10/14/2010. Reports Ordered: 164. Charlene L. roy, WA
Even though set up was paperwork intense the overall outcome was exactly what I expected. No hidden surprises. Inspection was quick too.
5.0 out of 5 stars
11/02/2010. Member Since: 02/25/2009. Reports Ordered: 1330. Bard K. Fairfield, CT
Great customer service. Easy to use software.

11/02/2010. Member Since: 04/24/2009. Reports Ordered: 82. Marsha C. Leavenworth, KS
Quick, thorough in application, trustworthy, offer wide variety of choices of kinds of checks on prospective tenants. Chadmar Enterprises
5.0 out of 5 stars
11/02/2010. Member Since: 08/18/2005. Reports Ordered: 2577. Susan D. Albuquerque, NM
Great Service
5.0 out of 5 stars
11/02/2010. Member Since: 10/24/2010. Reports Ordered: 8. Connie K. Lancaster, CA
First time I tried to use this site and it works good. I did have a renter application submitted but she changed her mind after I paid the fee...so she refused to approve her email for the processing...do you refund in a situation like this?
5.0 out of 5 stars
11/02/2010. Member Since: 06/17/2010. Reports Ordered: 51. Chris H. Gardner, KS
The service seems secure and does everything that it claims to do

11/02/2010. Member Since: 01/29/2010. Reports Ordered: 41. PAUL M. ST LOUIS, MO
I've used your service several times and it has been right on -- I will continue -- thanks for your service
5.0 out of 5 stars
11/02/2010. Member Since: 08/25/2010. Reports Ordered: 195. Timothy U. New York, NY
You can answer your phone when I call instead of keeping me on hold for 20 minutes!!!
5.0 out of 5 stars
11/02/2010. Member Since: 06/03/2009. Reports Ordered: 33. Mike C. Richmond, VA
Accurate information available quickly and conveniently...like the forms, too.
5.0 out of 5 stars
11/01/2010. Member Since: 05/25/2010. Reports Ordered: 2375. Michael B. Davenport, FL
Super easy to use, accurate information and available right now!
5.0 out of 5 stars
11/01/2010. Member Since: 08/21/2006. Reports Ordered: 217. Terri M. Minden, NV
The site is easy to use and more importantly, easy to read.
5.0 out of 5 stars
11/01/2010. Member Since: 10/14/2008. Reports Ordered: 404. Johanna F. Marianna, FL
You check credit is a wonderful screening tool. We have been very pleased with the results and our tennants. Tom Florida
5.0 out of 5 stars
11/01/2010. Member Since: 05/06/2010. Reports Ordered: 234. Randy S. Rancho Mirage, CA
Fast, Convenient, Always available, reasonable priced, I'm very impressed with the service all around, thank you for asking
5.0 out of 5 stars
11/01/2010. Member Since: 11/03/2009. Reports Ordered: 569. Chase E. Crystal Falls, MI
Quick and reliable. A little expensive, though.
5.0 out of 5 stars
11/01/2010. Member Since: 02/23/2006. Reports Ordered: 782. Elaine P. Huntington, WV
We process a lot of rental applications. Your service is fast and easy to use. Thank you!
5.0 out of 5 stars
11/01/2010. Member Since: 11/23/2009. Reports Ordered: 290. Michael D. Marion, NC
It would be great if an Equifax report was available....
5.0 out of 5 stars
11/01/2010. Member Since: 11/01/2010. Reports Ordered: 0. Colin M. Shiprock, NM
Hidden site inspection fee - YOU SHOULD HAVE DISCLOSED THIS UP FRONT.

11/01/2010. Member Since: 11/01/2010. Reports Ordered: 0. David L. G. Shortsville, NY
Don't Know I am trying it out for the 1st time
5.0 out of 5 stars
11/01/2010. Member Since: 03/24/2010. Reports Ordered: 748. David S. Warren, NJ
We have had very easy transactions with this company and will continue to use the service as well as recommend it to others.
5.0 out of 5 stars
11/01/2010. Member Since: 09/09/2010. Reports Ordered: 12. Amy T. Los Angeles, CA
service is easy to use and reliable. very happ

11/01/2010. Member Since: 10/26/2010. Reports Ordered: 26. LaDonna L. Memphis, TN
I cannot print a decline letter from the site.
5.0 out of 5 stars
11/01/2010. Member Since: 09/26/2003. Reports Ordered: 67. Charlotte H. Costa Mesa, CA
Wonderful site! So easy to use and the results are immediate!
5.0 out of 5 stars
11/01/2010. Member Since: 02/11/2003. Reports Ordered: 125. Ed B. gilbert, AZ
I would like to have a credit score on the lowest cost item.
5.0 out of 5 stars
10/31/2010. Member Since: 10/31/2010. Reports Ordered: 5. Jack L. Arlington, TX
You are the same as Tenant Check. You took my money twice and still did not provide a report. The Tenant was unable to confirm his identity.
5.0 out of 5 stars
10/31/2010. Member Since: 06/15/2010. Reports Ordered: 56. Christian R. Maplewood, MO
only used it once not much experience so far

10/30/2010. Member Since: 10/30/2010. Reports Ordered: 12. Kent S. Edwardsville, IL
I accidentally inputed credit card info wrong and it won't let me go back and correct it! Very frustrating. I'll find another service.
5.0 out of 5 stars
10/30/2010. Member Since: 04/24/2010. Reports Ordered: 16. Robert K. LaFayette, NY
Would to have income verified on applicants. It hasn't reported back income on the few prospectives I've investigated.
5.0 out of 5 stars
10/30/2010. Member Since: 10/26/2010. Reports Ordered: 30. Bobbie F. Chicago, IL
Not Yet
5.0 out of 5 stars
10/30/2010. Member Since: 07/06/2006. Reports Ordered: 372. Michael G. Palm Springs, CA
It's great to have a service available 24/7 and if I ever have a question they are always very helpful.
5.0 out of 5 stars
10/30/2010. Member Since: 10/30/2010. Reports Ordered: 6. Teri C. Anderson, CA
On your home page you claim it's $14.95 for a TransUnion credit report. When I went to the credit report page, the charge was $24.95.
5.0 out of 5 stars
10/30/2010. Member Since: 03/15/2010. Reports Ordered: 120. PJ B. New Castle, DE
Very easy to use and very quick response time
5.0 out of 5 stars
10/30/2010. Member Since: 03/31/2010. Reports Ordered: 233. ahmad a. Taylor, MI
it is on eof the quick and easy to use servcie , good job !!!!
5.0 out of 5 stars
10/30/2010. Member Since: 12/06/2004. Reports Ordered: 162. Flash C. King, NC
Please don't think me stupid. You raised the cost of basic credit checks while touting a "free" tele-check report, when all you did was include it in the new price. Therefore I dont see anything "free". Thank you
5.0 out of 5 stars
10/29/2010. Member Since: 10/29/2010. Reports Ordered: 0. john m. dover, AL
I was told that you check credit was free.I don't understand this site.maybe you can call me-thanks-John 302 270-4892
5.0 out of 5 stars
10/29/2010. Member Since: 04/17/2008. Reports Ordered: 52. David F. Mantua, NJ
Criminal checks do not have the date of the charges.
5.0 out of 5 stars
10/29/2010. Member Since: 11/15/2006. Reports Ordered: 365. Krista N. Lakeville, MN
I have enjoyed the ease of working with the website...so far all experiences have been good. Thank you.
5.0 out of 5 stars
10/29/2010. Member Since: 09/17/2009. Reports Ordered: 317. Cheryl A. Tarzana, CA
Sometimes a tenant has 2 jobs but there is no way to enter a 2nd job...so the income ratio skews wrong. I would like a package option that lets me CHOOSE whether I want terrorist/sex offender info or if I prefer bankruptcy/more extensive criminal reports. Also, the criminal information is not helpful because it does not list what the issue was (for example if it says "citation" that could be something harmless or harmful but I can't tell.
5.0 out of 5 stars
10/29/2010. Member Since: 04/22/2010. Reports Ordered: 20. Erick C. Kearny, NJ
Haven't use any other credit check service so I have nothing to compare to but overall I'm satisfied thanks,
5.0 out of 5 stars
10/29/2010. Member Since: 03/17/2006. Reports Ordered: 422. keith O. Orlando, FL
I like your service, but your website is way out of date, and your survey is terribly constructed in the event you are seeking genuinely useful information to make improvements.
5.0 out of 5 stars
10/29/2010. Member Since: 08/03/2010. Reports Ordered: 22. Arianna G. Tucson, AZ
great service and very helpful guidelines!
5.0 out of 5 stars
10/29/2010. Member Since: 06/15/2010. Reports Ordered: 94. Jake M. Gresham, OR
I would like to have more control over billing and other account changes online.
5.0 out of 5 stars
10/29/2010. Member Since: 05/09/2001. Reports Ordered: 60183. Ken Teske, P. Newport Beach, CA
We love the convenience of background checking right from our computer. Even if we called your customer service, everyone is top notch
5.0 out of 5 stars
10/29/2010. Member Since: 12/19/2003. Reports Ordered: 3185. k. Albany, CA
It's fast and easy.
5.0 out of 5 stars
10/29/2010. Member Since: 10/29/2010. Reports Ordered: 0. virginia i. Bronx, NY
This experience was easy, I hope the outcome is great
5.0 out of 5 stars
10/29/2010. Member Since: 03/17/2010. Reports Ordered: 69. Chris K. Marietta, GA
You are doing a great job. Thanks for making it easy for us to screen our tenants!
5.0 out of 5 stars
10/29/2010. Member Since: 03/31/2010. Reports Ordered: 71. Rodney F. Peoria, AZ
I like some of the feature but should be included in the minimum fee like eviction and criminal.
5.0 out of 5 stars
10/29/2010. Member Since: 06/08/2010. Reports Ordered: 290. Mia S. St. Maries, ID
Very accurate, thorough, very fast and I like the Approve/Disapprove Letter option..saves time and is very professional.
5.0 out of 5 stars
10/29/2010. Member Since: 09/14/2010. Reports Ordered: 24. Kimberly O. Casselton, ND
I don't like that fact that email is required for the tenants. I am running into alot of issues because my tenants to not have an email address.
5.0 out of 5 stars
10/29/2010. Member Since: 11/21/2002. Reports Ordered: 259. T. Portland, ME
had two instances where criminal charges were not reported through You Check Credit, one for a convicted sex offender. This severely exposed our property to major issues and the cost of evicition proceedings.
5.0 out of 5 stars
10/29/2010. Member Since: 09/16/2004. Reports Ordered: 676. Steve W. Arvada, CO
It would be nice to be able to change my billing address and company address without calling in. Overall it's a good service though.
5.0 out of 5 stars
10/29/2010. Member Since: 05/13/2010. Reports Ordered: 8402. Donna S. Port Orange, FL
great service!
5.0 out of 5 stars
10/28/2010. Member Since: 10/27/2010. Reports Ordered: 14. esiquio c. los angeles, CA
the font that you use is not the user friendly, seems too cramped
5.0 out of 5 stars
10/28/2010. Member Since: 03/07/2010. Reports Ordered: 0. John M. Park Ridge, IL
I love the easy-to-use website and very competitive rates! YouCheckCredit.com really helps me run my rental agency efficiently!
5.0 out of 5 stars
10/28/2010. Member Since: 10/19/2010. Reports Ordered: 24. Damian C. Albuquerque, NM
Haven't gotten the credit reports I've ordered!
5.0 out of 5 stars
10/28/2010. Member Since: 02/19/2001. Reports Ordered: 1172. Dan L. Lomita, CA
can't open state eviction reports. State not available

10/28/2010. Member Since: 10/28/2010. Reports Ordered: 0. Marguerite K. Monongahela, PA
This is so not free...what is free about this?
5.0 out of 5 stars
10/28/2010. Member Since: 07/13/2000. Reports Ordered: 0. John R. Santa Ana, CA
It is super cool.
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