What can a landlord do in situations where the applicant has never rented before?

An applicant applying for his first rental obviously cannot provide previous rental history for a reference check  but that does not mean the applicant should be automatically disqualified from renting or is potentially less qualified than a tenant with years of rental history. A landlord must look to other references to qualify the applicant. Commonly these other types of references are personal and work references.

Personal references generally include friends, relatives, co-workers, or other individuals the applicant regards as being able to give favorable character recommendations. Most applicants would not list a reference who might give a negative opinion. This should be taken into account when contacting personal references.

However, while some landlords may consider personal references to be self-serving for the applicant, personal references should not be overlooked as a good source of information. Particularly in a tight rental market, or for first time renters, students, and former homeowners returning to the rental market, the information provided by personal references can make a difference when customary sources are unavailable.

Sample questions to ask personal references may be:

  • How does the reference know the applicant?
  • How long has the reference known the applicant?
  • How frequently does the reference keep in contact with the applicant?
  • Is the reference a former roommate or co-tenant?
  • Is there a business or work relationship with the applicant?
  • Does the reference think that the applicant would be a good tenant? Why?

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